T-Mobile has changed how Americans can contact emergency services across vast remote regions lacking cellular coverage. The company announced on November 5 that emergency satellite texting via its Starlink-powered T-Satellite network is now free for everyone in the United States, including customers of rival carriers Verizon and AT&T.
Previously launched in July as a $10 monthly paid feature, the service now offers universal access at no cost. This shift reflects T-Mobile’s focus on public safety and accessibility rather than profit margins.
“There’s a good chance you’ve had that moment in your life at some point. Badly rolled ankle deep into a backcountry hike. Stuck in a tree well while skiing. Flat tire on a backcountry road. Or a million other situations that require access to emergency services in a place without cell service. It’s an absolutely terrifying feeling that we don’t want anyone to have ever again,” said Mike Katz, President, Marketing, Strategy & Products, T-Mobile.
The T-Satellite network operates on more than 650 Starlink direct-to-cell satellites, forming one of the largest global satellite-to-mobile systems. When cellular coverage disappears, compatible phones automatically switch to satellite mode, allowing users to send text messages to 911 just as they would any standard text.
Author’s Summary: T-Mobile’s move to make satellite 911 texting free for all users expands emergency access nationwide, strengthening safety in remote areas without traditional coverage.