Customer Takes Charge at Understaffed McDonald's
A McDonald's restaurant was overwhelmed by DoorDash orders due to understaffing, but a customer stepped up to manage the situation.
A TikTok video posted by @styledbymoonkk on October 12, 2025, showed the customer, wearing a cozy cardigan, calling out order numbers and directing other customers.
McDonald’s so understaffed the customers in here passing out the orders 😭
The video gained 3.9 million views and over 10,000 comments, with some calling the woman a hero and a leader, while others found her approach rude or bossy.
- The scene represented a vision of community coming together to support each other.
- The customer's initiative was seen as a lesson in leadership.
Author's summary: Customer steps up to manage chaotic McDonald's.