Fed up with delays and broken promises, some Housatonic Water Works customers are taking matters into their own hands.
Donna Jacobs, a Housatonic resident, spent nearly $2,000 on an in-home water filtration system after waiting years for the water company to fix its aging system.
I got very, very tired of brown water. It was a substantial amount of money, but I'll tell you, I have clean water and it's a game changer.
Author's summary: Housatonic residents install filters due to brown water issues.