Court Decision on Maruti Suzuki Appeal
The Jammu and Kashmir High Court on Thursday dismissed an appeal filed by Maruti Suzuki, holding both the company and its dealer accountable for not addressing a manufacturing defect in a customer’s car during its warranty period.
Key Details
- The court upheld a directive requiring the automaker to refund Rs 7 lakh to the affected buyer.
- The defect was not corrected despite the vehicle being under warranty coverage.
- The ruling reinforces consumer protection laws that mandate manufacturers to honor warranty obligations without negligence.
“The company and its dealer failed to rectify a manufacturing defect during the warranty period,” the judgment stated.
Legal Implications
This decision highlights the accountability of automobile manufacturers and dealers for product quality and after-sale service. It underscores the legal consequences when warranty terms are not met, strengthening consumer confidence in the judicial system.
Author’s Summary: The Jammu and Kashmir High Court upheld a Rs 7 lakh refund, ruling that Maruti Suzuki failed to resolve a confirmed manufacturing defect during the vehicle’s warranty.
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