Harness: Next Generation Software Delivery in Financial Services
At Harness’s {unscripted} 2025 event, industry leaders discussed how AI and automation are transforming software delivery in financial services. The panel explored both the innovations and the risks, emphasizing the need for guardrails to maintain reliable outcomes.
AI Driving Faster Investment Decisions
Dill Bath, AI Technical Lead at Allianz, highlighted the impact of generative AI on investment research:
“So that's investment research, really deep-diving into that and getting decisions quicker. There's so much financial data out there, and we've been using traditional machine learning for a long time, but Gen AI is just another tool that can help us get to those buy-sell signals quicker.”
Expanding Applications of Generative AI
Generative AI is rapidly advancing in fintech worldwide. It has moved beyond automating repetitive tasks to supporting financial crime prevention efforts.
Dill Bath added:
“The other areas are really around operations – automating manual tasks. We have a lot of third-party and client requests in shared mailboxes, and it's a very manual process in operations, so we're really optimising that.”
Balancing Innovation and Risk
The panel emphasized balancing AI benefits with risk mitigation, proposing guardrails to ensure dependable software delivery in the financial sector.
Author’s summary: AI and automation are reshaping financial software delivery, enhancing decision speed and operational efficiency while requiring careful risk management.