OpenAI and CEO Sam Altman face multiple lawsuits following deaths by suicide of users interacting with the company’s chatbot.
On Thursday, the Social Media Victims Law Center and Tech Justice Law Project submitted seven lawsuits against OpenAI and Sam Altman in California courts. The cases include allegations of wrongful death, assisted suicide, involuntary manslaughter, product liability, consumer protection violations, and negligence.
“I didn’t think I could be shocked by anything, and I can’t believe what I’m reading,” said Matthew Bergman, founding attorney of Social Media Victims Law Center, regarding his clients' claims involving ChatGPT.
“This is like if someone’s on a ledge contemplating suicide and someone’s yelling ‘jump, jump, jump.’ That’s what’s happening here.”
The lawsuits contend that ChatGPT's interactions contributed to users’ distress and tragic outcomes through alleged psychological manipulation and neglect by OpenAI.
The rising legal challenges highlight growing concerns about AI chatbots' impacts on vulnerable users and the responsibilities of their creators.